Allgemeine Geschäftsbedingungen

Legal Terms and Terms of Use of SecPaid

Foreword

These are the terms and conditions of the contract concluded between you and SpacePitch Ltd, 132-134 Great Ancoats Street, Unit 620, Manchester M4 6DE, United Kingdom, hereinafter referred to as SecPaid, for the use of the SecPaid payment service system, which is the bearer/messenger of e-money on the secpaid.com website. The Agreement governs your use of the SecPaid user account, hereinafter referred to as the user, with which you agree to the Legal Terms and Terms of Use by registering or by signing a physical contract.

Table of Content

1. Information about us
2. Requirements for a SecPaid user account
3. Account cancellation
4. Using the SecPaid user account
5. SecPaid service fees
6. API performance and safety
7. Risk of chargebacks
8. Liability and warranty
9. Right of ownership / possession
10. Money Laundering Act (AMLA – GwG)
11. Privacy
12. Contact details

1. Information about us

The services of the SecPaid payment service system on the secpaid.com website is provided for registered users in the European Economic Area of SpacePitch Ltd, 132-134 Great Ancoats Street, Unit 620, Manchester M4 6DE, United Kingdom, company no.: 14937345. Information on how to contact us can be found on the secpaid.com website or, if applicable to you, in the details of a physical contract. The main business of SecPaid is the transaction from a payer, hereinafter referred to as the customer, to the payee, hereinafter referred to as the user, and the provision of payment services used for the transaction by the customer.

2. Requirements for a SecPaid user account

Your company must be duly registered in the Federal Republic of Germany. We also require a PCI declaration of conformity from your company, which you must submit to us independently on an annual basis. You need Internet access and a device and operating system of your choice to register on secpaid.com. Mandatory fields must be completed.

3. Account cancellation

You can cancel your SecPaid user account at any time. If you have signed a physical contract, you can find the cancellation information there. After cancellation of the contract or deletion/deactivation of your SecPaid user account, our business relationship ends immediately. SecPaid is obliged to withhold a reasonable period of time for the settlement of claims and other liabilities of your account and compliance with the applicable laws and regulations for your credit balance on the SecPaid user account.

4. Using the SecPaid user account

The SecPaid user account is legally correctly labelled an e-money account. You must keep your access data safe to prevent misuse. You can receive money from the payment services we offer, hereinafter referred to as transactions. You can view the payment services on the website as well as in your physical contract or by contacting SecPaid.

5. SecPaid service fees

The SecPaid service fees are calculated and charged by us as a service fee based on the agreements, we have with a payment service or payment source. The service fees are subject to the global financial market and other price increases beyond our control, which may result in an increase in the service fees, temporarily or permanently.

6. API performance and safety

SecPaid uses the KONG API to manage and forward API requests. The aim is to achieve a response time of <500 milliseconds, although this depends on the performance of the KONG API tool. To ensure strong authentication and authorisation, Keycloak is used, which enables single sign-on (SSO) and the management of roles and authorisations for API access.

7. Risk of chargebacks

If your SecPaid user account is frequently debited with chargebacks, which would be from one (1%) percentage point of the monthly transactions, SecPaid will hold back twenty (20%) percent of your credit balance until the following month in order to be able to service any chargebacks.

8. Liability and warranty

As a payment service provider, we have no influence on the contract concluded between the customer and the user. Therefore, discrepancies, defects in the subject matter of the contract, cancellations or other complaints arising from this contract are the responsibility of the contracting parties, in this case the customer and the user.

9. Right of ownership / possession

Users who register on the secpaid.com website or users who sign a customised contract receive neither ownership nor possession rights, only the non-exclusive right to use the payment service system. The rights of ownership/possession remain with the authors/owners.

10. Money Laundering Act (AMLA – GwG)

Anyone who registers for a SecPaid user account has a duty to co-operate. The information required to identify a natural person, a legal entity or a partnership is set out in § 11 (4), (5) and (6) GwG. This information is collected during registration.

11. Privacy

SecPaid processes and secures data that is collected in accordance with the General Data Protection Regulation (GDPR). Furthermore, data is processed on the basis of our PCI compliance declaration. The cookies from secpaid.com on your device are valid for 24 hours.

12. Contact details

Please contact us if you have any questions or concerns. Our contact details are as follows:

You can also contact us via the contact form available on our website.